FOR THE LAUNCH OF VERVE JEWELLERS, RECEIVE 10% OFF YOUR FIRST ORDER. ENTER CODE: VERVE2019

FAQ

Our Customer Service team is happy to assist you with your order. Please call us on free call (02) 8678 2221

We accept payment by Visa, MasterCard, American Express, PayPal & Stripe. Your card will be debited when we ship your order. The transaction will appear on your statement as Verve Jewellers.

Gift Card purchased online can be redeemed instore & also online.

Please contact your financial institution to rule out any errors. You could try an alternate credit card or use PayPal to finalise your order. If you still have an issue, please contact our Customer Service team on (02) 8678 2221

or email sales@vervejewellers.com.au, noting any errors appearing on screen.

View the status of your orders on the My Account page. You will need to login.
Verve works hard to protect our customer's personal and financial information from being used in a fraudulent manner. We undertake efforts to verify the security and privacy of all orders. For this reason, most items take a minimum of 1 to 2 full business days before being approved for shipment.
Please allow 2-7 business days to deliver depending on your location. Orders requiring ring sizing take up to three (3) additional business days to complete.
For additional assistance regarding your order, please contact us on (02) 8678 2221

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